Apple recall adapters amid safety concerns

Apple recalls plugs in UK, Hong Kong and Singapore

Apple is Recalling Old Wall Plugs for Safety Reasons

It should be noted that Apple USB power adapters are not affected by the recall, but owners of the affected plugs are urged to stop using them due to a risk of electric shock.

Affected plugs are white, have no letters on the inside slot and were produced and shipped between 2003 and 2010.

Six incidents have been reported, Apple said.

This is not the only recall the Cupertino company is conducting at the moment; in Continental Europe, Australia, New Zealand, Korea, Argentina and Brazil Apple is collecting two-pronged adapters which reportedly suffered from the same issue.

The three-pronged plugs, primarily used in the UK, Hong Kong and Singapore, were sold with Mac computer and mobile devices between 2003 and 2010, as well as part of the Apple World Travel Adapter Kit.

The recall covers only the three-pin BS 1363 plug heads, used in the UK, Hong Kong, and Singapore, and none of the other worldwide designs, and covers a design defect which 'in rare case' can damage the plug in such a way as to expose the user to live mains voltages.

Apple has announced a recall of United Kingdom plug adapters after confirming that they can break and cause electrical shock.

What if my plug is affected?

'We encourage customers to exchange their wall plug adapter using the process below'.

To take part in this Voluntary Recall and Exchange Program, customers can visit this Apple support page for details on how to exchange their affected adapters for new ones.

If you have one of the recalled plugs, here's how to swap it for a safe one.

In order to properly identify an affected adapter, pay attention to the specifics.

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