Wells Fargo Reports Online Banking, Mobile App Outages

American multinational financial services company Wells Fargo & Company is displayed on a smartphone

Fire Causes Wells Fargo Customers to Lose Access to accounts

Smoke at one of Wells Fargo's data centers left some of the bank's customers without access to online or mobile banking as well as other services Thursday.

Last Friday, the bank was also apologizing on social media for trouble with its online banking systems.

The company said in a press release that it was experiencing issues because of a power shutdown at one of its facilities caused by smoke after routine maintenance. The bank's homepage was down with "technical difficulties" but said accounts were accessible through ATMs, stores and customer service representatives. They started experiencing the issues around 3:30 a.m. PST.

San Francisco-based Wells Fargo, the nation's third-largest bank, can't seem to catch a break when it comes to its customer service issues over the last few years.

More details to come.

An hour after the initial tweet, the company said they were experiencing a "systems issue" and apologized for the inconvenience, but did not say how long systems would be down. 'Thanks for your patience while we research this issue'.

A Wells Fargo employee told KULR-TV that a fire at the bank's facility in Shoreview, Minnesota, forced the bank to shut down its servers.

Users took to Twitter to report the outage.

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