Comcast throttles Xfinity Mobile customers

Comcast Xfinity Mobile

Comcast launched its Xfinity Mobile MVNO last year

Comcast spins this change by saying it will "help you save money if you pay By the Gig and take longer to reach the 20 GB threshold if you have the Unlimited data option".

In a move that is not surprising in the slightest, Comcast shared via email today that it will begin throttling internet speeds for its mobile customers. First, it will start holding back video quality to 480p for both its pay per GB and unlimited plans. The company's Xfinity Mobile customers will soon see their video streams being restricted to 480p. This is free just for now, before the company will begin charging a fee for the resolution upgrade sometime this year. Second, we're setting personal hotspotting at 3G speeds for all Unlimited customers, which will allow customers to continue to do numerous things they enjoy doing online. Therefore, Comcast may be looking to reduce its payments to Verizon by throttling users' video speeds and personal hotspot connections.

Video streaming will drop from 720p to 480p, and hotspot speeds will cap at 600Kbps.

One Comcast customer forwarded the email to Ars, and there's also a Reddit thread discussing the email. "This update only affects video streaming over cellular data", the company wrote in a statement released to its Xfinity Mobile consumers. Almost half of videos that stream on Comcast's mobile service play at 480p today, according to the company. This will be allowed "on an interim basis at no charge", Ars Technica reports.

In addition, subscribers to its unlimited data plan get throttled to 3G speeds when acting as a hotspot for another device. This can help you save money if you pay By the Gig and take longer to reach the 20 GB threshold if you have the Unlimited data option.

"We're setting personal hotspotting at 3G speeds for all Unlimited customers, which will allow customers to continue to do numerous things they enjoy doing online". Instead of your regular 4G hotspot speeds, Comcast is throttling these to a measly 600Kbps. The By the Gig data option will continue to deliver 4G speeds for all data traffic.

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